Terms Of Service, Privacy Policy, & Shipping/Returns
Alex’s Boot Ranch Location:
1014 N Main St Pearland Texas 77581
Line 6 Booth 49
Introduction:
Welcome to Alex Boot Ranch, your premier destination for authentic Western wear! Nestled in the heart of Pearland, Texas, we take pride in offering a curated selection of top-quality boots and Western attire. Our brand is committed to delivering the spirit of the Wild West right to your doorstep.
Operating exclusively on weekends from 9 am to 5 pm, Alex Boot Ranch is dedicated to providing a unique and personalized shopping experience for enthusiasts of Western fashion. From handcrafted boots to timeless Western apparel, we invite you to explore our collection that reflects the rich heritage of the American West.
Thank you for choosing Alex Boot Ranch, where tradition meets style, and the spirit of the West comes alive. Saddle up and discover the perfect blend of craftsmanship and fashion with each visit to our store.
Acceptance and Terms:
By accessing and using the Alex Boot Ranch website or making a purchase from our physical store in Pearland, Texas, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree with any part of these terms, kindly refrain from accessing or using our website or making a purchase from our store.
These terms apply to all visitors, users, and others who access or use our services. Your continued use of Alex Boot Ranch's website or services indicates your acceptance of these terms and any future modifications or updates. It is your responsibility to review these terms periodically for changes.
Thank you for choosing Alex Boot Ranch. We look forward to providing you with an exceptional Western wear experience.
Orders and Payments:
1. Placing an Order:
- To place an order with Alex Boot Ranch, simply browse our selection and add desired items to your cart. Follow the checkout process, providing accurate shipping and payment information.
2. Payment Methods:
- We accept various payment methods, including credit/debit cards and other secure online payment options. Your payment information is handled with utmost security and confidentiality.
3. Order Processing Time:
- Once your order is confirmed, please allow 1-2 business days for processing. Orders are processed during our operational hours, which are weekends from 9 am to 5 pm.
4. Shipping Time:
- After processing, each order will be shipped within 3-5 business days. Please note that shipping times may vary depending on your location and external factors beyond our control.
5. Shipping Cost:
- A flat shipping cost of $20 will be applied for handling each item in your selection. This cost ensures the safe and timely delivery of your Western wear items.
6. Tracking Information:
- Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your delivery. We ship our products with UPS
7. International Orders:
- At present, we only ship within the USA. We apologize for any inconvenience and appreciate your understanding.
8. Returns and Exchanges:
- Please refer to our Returns and Refunds policy for information on returning items or seeking exchanges.
Thank you for choosing Alex Boot Ranch for your Western wear needs. If you have any questions regarding your order or payment, feel free to contact our customer service during our operational hours.
Returns and Refunds:
1. General Returns:
- For items labeled as "Special," all sales are final, and no returns or refunds will be accepted. Please carefully consider your purchase, as these items cannot be exchanged or refunded.
2. Size Exchange for Normal Orders:
- If you wish to exchange a normal order for a different size, kindly cover the shipping fee for returning the item to us. Please initiate the process by emailing us at [alexbootranch@gmail.com] before submitting your return request.
3. Refund Process:
- To request a refund for a normal order, cover the shipping fee for returning the item. The returned item must be undamaged. Specific guidelines apply to certain items:
- Felt Hat or Straw Hat: The material shall not be bent or cracked beyond repair.
- Boots: The bottom of the wooden outsole must not be scratched, and the shaft shall not be creased or worn out.
4. Return Address:
- Ship your returns to:
Alex Boot Ranch
7241 Harwin Dr.
Houston, TX 77036
United States
5. Condition of Returned Items:
- All returned items must be in their original condition, with tags attached. Any signs of wear, damage, or alteration may result in the denial of the return.
6. Inspection and Processing Time:
- Upon receiving the returned item, we will inspect its condition. Please allow for a reasonable processing time for us to complete the inspection and process your refund or exchange.
7. Contact Us:
- If you have any questions or concerns regarding returns and refunds, please feel free to contact our customer service team at [alexbootranch.com].
Thank you for choosing Alex Boot Ranch. We appreciate your understanding of our return and refund policies.
Product Information:
At Alex Boot Ranch, we take pride in offering an exquisite collection of Western wear, specifically curated from Leon, Guanajuato, Mexico. Our products are crafted with genuine leather, ensuring durability, authenticity, and a touch of Mexican craftsmanship.
1. Material:
- All our boots are made with genuine leather sourced from Leon, Guanajuato, known for its rich tradition in leather craftsmanship. This ensures the highest quality and authenticity in every pair.
2. Comfort:
- Experience the epitome of comfort with our boots. Meticulously designed to provide maximum comfort, our footwear is perfect for those who appreciate both style and ease.
3. Width Options:
- We understand that everyone's feet are unique. That's why we offer a range of width options, including EE and DD, ensuring a tailored fit for every customer.
4. Toe Styles:
- Choose from a diverse selection of toe styles to match your preference and occasion:
- Square Toe: Classic and comfortable, suitable for various occasions.
- Rodeo Toe: Embrace the Western spirit with this distinctive rodeo-inspired toe style.
- Pointed Toe: Make a bold statement with a pointed toe, perfect for a sleek and stylish look.
- Round Stone Toe: Incorporate a touch of sophistication with our round stone toe design.
5. Variety:
- Our collection encompasses a wide array of styles, ensuring there's a perfect pair for every taste. Whether you're seeking classic elegance or a more rugged appearance, we have the ideal boots for you.
Elevate your Western wear experience with Alex Boot Ranch, where the authenticity of Mexican craftsmanship meets the comfort of genuine leather. Step into style, step into quality.
Limitation of Liability:
At Alex Boot Ranch, we stand behind the quality of our products. We offer a 30-day warranty for all items in our collection. This warranty covers instances where the product may experience defects such as ripping or if the outsole detaches within the specified 30-day period.
Warranty Coverage:
- The 30-day warranty ensures that our products meet the highest standards of craftsmanship and durability.
- In the event of any defects, rips, or detachment of the outsole within the 30-day period, we are committed to addressing and resolving the issue promptly.
Limitations:
- This warranty does not cover damages resulting from misuse, improper care, or alterations made to the product after purchase.
- Any attempt to repair or modify the product by unauthorized individuals may void the warranty.
Procedure for Warranty Claims:
- If you believe your product is eligible for warranty coverage, please contact our customer service team at [AlexBootRanch@gmail.com] within the 30-day period.
- Provide proof of purchase and a detailed description of the issue, including photographs if possible.
Resolution:
- Upon review of the claim, we will determine whether the issue falls within the scope of the warranty.
- If deemed eligible, we may offer a replacement or repair, depending on the nature of the defect.
Disclaimer:
- This warranty is in lieu of all other warranties, expressed or implied.
- Alex Boot Ranch shall not be liable for any incidental, consequential, or indirect damages arising from the use or inability to use our products.
Thank you for choosing Alex Boot Ranch. We are committed to ensuring your satisfaction and standing by the quality of our products with our 30-day warranty.
Governing Law:
These Terms of Service and any dispute arising out of or related to your use of the Alex Boot Ranch website are governed by and construed in accordance with the laws of the state of Texas, United States.
Jurisdiction:
- Any legal actions or proceedings arising under these terms shall be brought in the state or federal courts located in the state of Texas.
- By using our website, you consent to the jurisdiction of such courts for the purpose of any such action.
Interstate Commerce:
- While we primarily operate within Texas, we acknowledge that our website may be accessible from other states in the USA.
- To the extent permitted by law, we aim to comply with the laws of each state where our services may be subject to additional regulations.
Compliance with Local Laws:
- Users accessing our website from other states are responsible for ensuring their compliance with the laws and regulations specific to their location.
Modification of Terms:
- In the event that changes to these terms are made to comply with the laws of other states, users will be notified as outlined in the "Modification of Terms" section.
Thank you for choosing Alex Boot Ranch. By using our services, you agree to submit to the jurisdiction of the state of Texas and understand that our terms may be subject to the laws of other states in the USA where applicable.
Privacy Policy:
This Privacy Policy outlines how Alex Boot Ranch collects, uses, maintains, and protects information gathered from users of our website.
1. Information We Collect:
- Personal identification information such as name, email address, and shipping address may be collected when users interact with our site.
2. How We Use Collected Information:
- Information collected is used for processing orders, providing customer service, and improving our products and services.
3. Protection of Information:
- We implement appropriate data collection, storage, and processing practices to ensure the security of user information.
4. Sharing Personal Information:
- We do not sell, trade, or rent user personal identification information to others. Trusted third parties assisting us in operating our website or servicing users are bound by confidentiality.
5. Third-Party Websites:
- Users may find content on our site that links to third-party websites. We do not control the content or links that appear on these sites and are not responsible for their practices.
6. Use of Cookies:
- Our site may use "cookies" to enhance user experience. Users can choose to set their web browser to refuse cookies or alert them when cookies are being sent.
7. Changes to this Privacy Policy:
- Alex Boot Ranch has the discretion to update this Privacy Policy at any time. Users are encouraged to check this page for any changes.
8. Your Acceptance of these Terms:
- By using our website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site.
9. Contacting Us:
- If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at [AlexBootRanch@gmail.com].
Thank you for choosing Alex Boot Ranch. We are committed to safeguarding your privacy and providing a secure online shopping experience.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Termination:
Alex Boot Ranch reserves the right to terminate or suspend access to our website and services, without prior notice, for anyone who violates these Terms of Service or engages in activities that compromise the security or integrity of our platform.
1. Grounds for Termination:
- Violation of these terms, including but not limited to fraudulent activities, misuse, or unauthorized access to our website, may result in termination.
2. Termination Process:
- Alex Boot Ranch may, at its sole discretion, terminate or suspend a user's account or access to our services without prior notice. We will make reasonable efforts to notify users of the termination and the reasons for such action.
3. Effect of Termination:
- Upon termination, users must cease using our website immediately. Any outstanding orders or obligations may be canceled at our discretion.
4. Post-Termination Obligations:
- Termination does not relieve users of any obligations or liabilities incurred prior to termination, including but not limited to payment obligations.
5. Changes to Services:
- Alex Boot Ranch reserves the right to modify or discontinue, temporarily or permanently, any part of our services without prior notice. We are not liable to users or any third party for such modifications or discontinuations.
6. Governing Law:
- The termination of access to our services does not affect the applicability of the governing law, as outlined in the "Governing Law" section of these Terms of Service.
By using our website, you acknowledge and agree to these termination terms. Alex Boot Ranch retains the right to take appropriate legal action for any unlawful or unauthorized use of our services.
Modification of Terms:
Alex Boot Ranch reserves the right to update, modify, or revise these Terms of Service at any time. Users are encouraged to check this page periodically for changes. By continuing to use our website after modifications, you accept and agree to the updated terms.
1. Notification of Changes:
- Users will be notified of any material changes to these terms via email or through a prominent notice on our website.
2. Acceptance of Modified Terms:
- Continued use of our website after modifications signify your acceptance of the revised terms. If you do not agree with the changes, please refrain from using our services.
3. Governing Law:
- Any modifications made to comply with local laws or regulations will be outlined in the "Governing Law" section of these Terms of Service.
4. Effective Date:
- Modifications become effective immediately upon being posted on this page, unless otherwise stated.
5. Contacting Us:
- If you have any questions or concerns about these terms or modifications, please contact us at [AlexBootRanch@gmail.com].
Thank you for choosing Alex Boot Ranch. We appreciate your understanding of our need to update these terms occasionally to ensure clarity, transparency, and compliance with applicable laws.